VLM Assist is a compact, sovereign AI model designed exclusively for customer experience. Trained on your SOPs, FAQs, and product documentation, it delivers targeted support with real-time insights—without exposing your data.
VLM Enterprise is a compact language model designed specifically for customer experience applications. It integrates seamlessly with VCX to deliver exceptional customer service.
When integrated with CRM software, transcription services, and data tools, it improves workflows and boosts the value of voice recordings.
Deployed on premise or in cloud as needed, ensuring it is well-equipped to handle the specific needs of your compliance.
Trained customer specific data points, customer CX and business needed datasets can be used to train compact language model creating tailored model and business personas.
The adoption cost of the compact model is reduced, making it a cost-effective choice.
Scale Support Efforts
Automates routine questions and reduces live agent workload.
Ensure 24/7 Availability
Provides chat and voice support anytime, anywhere.
Maintain Brand Consistency
Adheres to your brand tone, knowledge base, and response standards.
Protect Customer Data
Supports on-premise or private cloud deployments for secure operations.
Lower TCO, Faster ROI
Compact AI design helps reduce deployment costs and speeds up value delivery.
Ready to elevate your CX with secure, AI-powered automation? Connect with VoiceraCX.AI to explore how VLM Enterprise can be tailored to your business—request a demo today.
